CARE & MAINTENANCE

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FAQ

Why aren't my steps arriving?

Check Settings → Health → Data Access & Devices → BlockStep and make sure Steps is allowed. In BlockStep, open “Steps not arriving?” for a guided check, or use Preview with sample data to look around without Health access.

What does my Goal change?

Your Goal changes resolution, not difficulty. The same structure becomes bolder and chunkier at a modest Goal, or finer at an ambitious one. Goal changes apply at midnight.

What is a Shield?

Walk 150% of your Goal to crown the day and bank a Shield. On a later day you miss, the Shield spends itself quietly and your Streak holds. BlockStep shows exactly which day it saved.

What about sick days and vacations?

Mark the day within 48 hours. Your Streak holds where it stands, and the record never pretends you walked when you didn't.

What happens past 100%?

Past your Goal, you enter Overbuild. At 150% the day is crowned and banks a Shield. Extra steps can also continue an unfinished day from your Collection.

On the beta? Screenshot → share → TestFlight sends it straight to us, build number attached.